Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
DERMATORY is a South Korean skincare brand specializing in products for sensitive and allergy-prone skin. With roots in dermatological research, the brand has developed hypoallergenic formulations that soothe, strengthen, and protect the skin's natural balance. All products are dermatologically tested to minimize irritation and ensure safe use.
DERMATORY focuses on gentle skincare with active ingredients like centella asiatica and guaiazulene, which soothe redness and strengthen the skin's barrier. Their bestsellers, such as Cica Rescue Gauze Pad and Hypoallergenic Cica Cream, are designed to moisturize, relieve irritation, and protect the skin. The brand is cruelty-free and many of their products are vegan, making them both skin-friendly and environmentally friendly.
Water, Butylene Glycol, Methylpropanediol, Glycerin, Dipropylene Glycol, Guaiazulene, Honey Extract, Althaea Rosea Flower Extract, Chamomilla Recutita (Matricaria) Extract, Chrysanthemum Parthenium (Feverfew) Extract, Centella Asiatica Leaf Extract, Olea Europaea (Olive) Fruit Oil, Rosa Centifolia (Cabbage Rose) Flower Water, Hydroxyacetophenone, Hydroxyethyl Urea, Allantoin, Hydroxyethylcellulose, 1,2-Hexanediol, Caprylyl Glycol, Ethylhexylglycerin, Tromethamine, Sodium Hyaluronate, Hydrolyzed Collagen, Sodium Carboxymethyl Beta-Glucan, Polysorbate 80, Caffeine, Carbomer, Disodium EDTA.
